eDocument Solutions provides Image Capture technology and Document Management solutions to large hospitals, medical groups, and private practices throughout southern California. Whether providing assistance with HIPAA compliance or helping our Health Care clients more efficiently serve their patients, eDocs has the experience and extensive security measures in place to excel when handling patient records.

Testimonial: A Top IPA Health Care Group in Newport Beach

• Since 2004, the staff at eDocument Solutions has worked closely with this Health Care MSO (Management Services Organization), providing Outsource Document Scanning; processing some 650,000 HCFA Claim forms per year.
• In 2006, the Scanning process with this client was expanded to include UB92 Insurance forms.
• Because eDocument Solutions consistently maintained an on-line run log with updated project status reports for the client, the Full-Text Searchable PDF images were completed/uploaded on an average of 6 hours before our deadline.
• All data processing and transfer was done via secure ftp site(s), with security and document integrity being maintained with each project.

Mortgage & Loans
Located in the Irvine Technology Center (19500 Jamboree Rd. Irvine, CA) - alongside a number of Industry-Leading technology providers - eDocument Solutions has developed a steadfast partnership with a Lending Group that has positioned itself as a market leader in Commercial and Residential loan origination. eDocs uses an open architecture and simple application programming interface (API) to allow for swift integration with the in-house systems of our various Lending clients.

Testimonial: A market-leading Mortgage and Lending Group

• This Lending Group was looking to more efficiently process their loan files; thereby shortening the time to sell a loan or pool of loans to potential investors. To address this need, eDocument Solutions established a turn-around time of 24 hours for Backfile Conversions, and went live with the eDocument Solutions Remote Imaging Platform – an enterprise wide integration involving 10 BBH Truper Scanners and a single web repository - within 1 business week.
• Since this integration, eDocument Solutions has converted to renamed PDF all the loan files for two major internal divisions at this Lending Group. These files were electronically indexed based on the client retrieval criteria and uploaded to the web-based eDoc FileRoom – a secure on-line document repository built by eDocument Solutions.

Banking & Finance
Investment Advisors, Asset Managers, and Banking Institutions have all benefited from the extensive security measures currently being implemented by eDocument Solutions. Once our financial clients scan and upload a document to the eDocs Web via 256-bit SSL (secure socket layer) encryption, a process of Audit Reporting and Event Logging is already underway. Our solution partners are ISO 27001 Certified, and all Data Centers are either ISO 27001 Certified or SAS 70 Type II Certified.

Testimonial: A large Southern California Credit Union

• eDocument Solutions performed a detailed assessment of the current Document Workflow Environment at this Banking Institution.
• Given the business-sensitive nature of all financial transaction records, the client had concerns about the Documents leaving their location.
• To address this concern, eDocument Solutions deployed its Remote Imaging Platform within 5 business days.
• Now, the Credit Union processes documents On-Site at their location. The client prepares documents for scan, is converting to renamed PDF, and performing their own %100 Quality Control on Image Capture and Index.

Manufacturing & Retail
Through strategic partnerships with Bowe Bell + Howell, Visioneer, Kofax, and many more – eDocument Solutions builds new relationships in the Manufacturing Industry everyday. eDocs reduces cost and system downtime for Manufacturers by providing round-the-clock Customer Service for Remote Scanning Operations on the warehouse floor, and dedicated Support for all Document Repositories on the Web.

Testimonial: A World-wide Clothing & Accessory manufacturer

• This global Surf Wear distributor needed to expedite the processing of high-volume Manufacturers’ Pick Tickets. The client also required a safe & secure method of transferring back the electronic images to their servers.
• The Document Control & Tracking department at eDocument Solutions established a go-forward Pick-up and Process schedule. In addition, eDocs provided detailed tracking reports on all documents being processed.
• To ensure a Secure Output Transfer back to the client, an eDoc FTP site was built to route documents from an MFP to our production facility, then back to the client.

Property Management / Title & Escrow
Documents pertaining to property management and land acquisition (title policies, deeds, etc.) are commonplace at the eDocument Solutions production facility. eDocument Solutions provides Front-End Image Capture and Web Hosting to a variety of clients in the Real Estate Development Industry. The emphasis here is on system integration through a process of analysis, consultation, and Support – all to help our clients better streamline their operations.

Testimonial: A National Real Estate Disposition and Home Auction firm

• This local Real Estate Auction firm – and their nation-wide affiliates - were looking for a way to better optimize the Document Workflow at their National Land Auctions.
• The Deeds, Title Policies - and Correspondence documents therein - were being stored at the client location. The client needed a way to Digitize & Index their records via an In-House Indexing Platform. This Auction Firm also needed to host the images on a Proprietary client Network.
• eDocument Solutions, LLC sent a Project Manager and Production Staff of 5 to the client location. The Documents were carefully Indexed via the client method and Scanned at the eDocument Solutions, LLC Production facility to save time. The eDoc Quick eLoader was used to Securely Transfer the electronic images to the client Network.

Education
The eDocument Solutions service offering can be found in numerous Campus HR and Registrar departments throughout Southern California. Whether streamlining the student Application review process or electronically logging Student Grade Reports with each passing semester, eDocument Solutions has always provided a cost savings to our partners in Education. Solutions involving improved in-bound mail handling and searchable document archiving are what we emphasize in the Education Industry.

Testimonial: A Large Liberal Arts & Sciences University in San Bernardino County

• This University and the folks at eDocument Solutions have enjoyed a mutually-beneficial partnership since 2003. eDocument Solutions has completed a number of Backfile Scanning projects over the years for the HR and Registrar depts. at this Collegiate Institution comprised of roughly 4000 undergrad students.
• Today, the Document Management solution for this University is evolving. Where once there was simple Backfile Conversions onto a CD, there is now an automated process of processing administrative / student records as they come in.

Legal
eDocument Solutions has helped numerous Legal Groups, Law Firms, and Private Practices in Southern California with their case-sensitive documents. Our legal clients are now positioned as innovative leaders in their field – via efficient ‘eDiscovery’ Solutions and electronic document reproduction.

Testimonial: A Law Firm

• eDocument Solutions provides Document Conversion and Wide-Format scanning of Architectural Blueprints to a large Law Firm in Southern California that specializes in Real Estate and Contract negotiations.
• This Law Firm client often has time-sensitive projects. The Legal documents are often of critical importance and require the utmost security and document integrity when being handled. That said, this Law Firm also requires On-Site document conversions – which arises when attorneys do not want the records to leave the location for safety reasons.
• Nothing new to eDocument Solutions! We deploy On-Site in a variety of Legal Environments; from Government Offices & Storage Warehouses to Opposing Council locations all over the State of California. eDocs provides bates-stamped, full-text searchable (OCR) Images to this Law Firm upon request.

Human Resources
Regardless of Industry, HR Departments typically have a high rate of Incoming/Outgoing documents. The Document Workflow Environment is such that a day-forward Scan, Store, & Retrieve solution is guaranteed to cut costs associated with processing and storing paper records. eDocument Solutions works every day to solidify that guarantee. Specifically, a Healthcare Staffing Agency in Los Angeles was looking for a more cost-effective way to process their Insurance Benefit packages:

Testimonial: A Health Care Staffing Agency in Los Angeles, CA

• From the 1st Kick-Off / Site Assessment discussion, eDocument Solutions was determined to help this large Staffing/HR organization cut costs.
• After a Set-Up install of a eDoc Kiosk (BBH Truper Scanner, Kofax Capture Software, eDoc Quick eLoader, Sync Agent to the eDoc FileRoom) – and a few hours of training on the user-friendly Kiosk Solution – the Benefits department was up and running.
• Today, a mere 2 months later, the client company and their staff are processing all of their own HR records and performing software imports / uploads on Internal Company records.
• Benefit packages are processed at a faster rate – employee applications run through the system – and an improved workflow is the result.